Comments from consumers who have used this trader
Reviewed 30-May-2024
From start to finish of the fitting of my new boiler , the company were outstanding. Very polite and genuinely cared.
A big thank you to Ian, Andrea, for fitting me in at short notice. As well as the hard working boiler engineers/ fitters Dan and Shey.
I would recommend this Local, Family run , Caring company if you need a new boiler fitting.
Reviewed 13-May-2022
Excellent service from the administration staff and the engineer who called at the address. Prompt, professional, friendly and very thorough and everything you could ask for. I would definitely recommend this company to all friends and family. They ascertained that the boiler was fine and that a new shower was required - and have kindly confirmed that they would return to fit the new shower. Brilliant. Couldn't ask for more.
Reviewed 09-Jul-2018
Would definitely recommend this company. They put customer satisfaction first in my opinion and I wouldn't hesitate to employ their services again.
Reviewed 22-Jan-2018
Used this Company on recommendation and was not disappointed. Installed a central heating system with minimum disruption and mess. Friendly, effecient and professional staff. Could not fault them. Would certainly recommend.
Reviewed 14-Nov-2017
Great job on our bathroom. Very professional, friendly, helpful and kept disruption to minimum. Great help and advice with design. We are so pleased with the finish product. Have already recommended them to a friend and will have no hesitation in doing so in the future.
Reviewed 25-Nov-2016
We rang Laughton and Wallace to give estimate on a new bathroom. From the first visit by Ian to the day the work was completed. We can say it was a pleasure to have the team in our home.The workmanship was of a very high standard and the bathroom fittings of a high quality. We were more than pleased with new bathroom also we would have no hesitation in recommending Ian and his team to friends and relatives. Linda and Joe Rainhill.
Reviewed 13-Nov-2016
Would have no hesitation in recommending this company to family, friends and anyone else.
Reviewed 27-Oct-2016
Having requested a visit to discuss the installation of a new Central Heating Boiler we were visited yesterday by the Director, Ian Haycock. We were extremely satisfied with the excellent service we received. Having listened to our reasins for considering a new boiler Ian explained very clearly what he recommended and the reasons why. On this occasion he actually deterred us from installing a replacement Central Heating Boiler as he believed that it was not economic to change it at this time. It is extremely rare to get such an honest and straightforward opinion and we will certainly employ Laughton and Wallace for all future heating and plumbing requirements. Andrew & Mary. Lymm
Reviewed 28-Jul-2016
Absolutely fabulous. Telephoned Lawton & Wallace 07.50 this morning. We had a problem with the bathroom lighting. Was asked if they could call back when they had sorted their job sheets for the day.. We were waiting for the call back which did not happen. Knock on the door to find Lawton & Wallace Electrician there. Great response from Ian and his team. All sorted within 45 minutes. Great response. Fantastic service. ðŸÂâ ðŸÂâ ðŸÂâ
Reviewed 06-Jul-2016
New heating system and bathroom completed to an excellent standard. A family run business that has a customer service second to none. I cannot recommend highly enough from start to finish it was a pleasure to have these guys work in my home and all at a very competitive price.
Reviewed 28-Apr-2016
Excellent service. Came out only a couple of hours after first phone call. Boiler leak fixed quickly and efficiently at very reasonable rates.
Reviewed 12-Mar-2016
Brilliant job, excellent workmanship and finish, can't be faulted.
Reviewed 20-Jan-2016
Excellent job. I am so pleased with the results. From selecting my bathroom fixtures right through to the completion of the job. Thank you.
Reviewed 25-Jul-2015
Cannot speak highly enough of this company. From my initial enquiry through to the completion of 2 new bathrooms they have excelled themselves at each stage. Nothing has been too much trouble and the quality of workmanship is first class. I have 2 new well designed bathrooms at what I consider to be a very reasonable price. Would recommend Laughton & Wallace to anyone looking for a new bathroom/heating system.
Reviewed 30-Jun-2015
All Laughton & Wallace staff were fabulous. Would definitely recommend to family/friends.
Reviewed 01-Jun-2015
Both my wife and I are extremely pleased with our finished bathroom. We would well recommend Laughton & Wallace (We already Have Done)to any of our friends or family.
One comment that I can make is, If you are looking for someone to come in and do a quick installation. These are not the guys for you. These guys only have only one word in the vocabulary 'Perfection' they do not do rush jobs. It takes as long as it takes but the end result is well worth it. Unfortunately you can only rate five stars. Well worth more. Many thanks to Ian and the team at Laughton & Wallace.
Reviewed 27-Mar-2015
If you are looking for a company who will do what they say they will do and be guaranteed they will turn up on the day and the time they promise, then this is it. They won't let you down.
Reviewed 14-Mar-2015
Great service all the way through from selecting bathroom to upgrading central heating.
Reviewed 03-Feb-2015
Excellent standard of work and customers service was top notch. very friendly and professional
Reviewed 23-Jan-2015
From the initial meeting to the completion I found them to be friendly, trustworthy, fantastic workmanship, efficient and competitively priced. the whole team went that extra mile to ensure the whole process ran smoothly. Result was a fabulous new bathroom and an whole new central heating system replacing the 35 year old system I had..... and no mess. WOW.11/10
Reviewed 26-Nov-2014
Seven years after our bathroom installation Ian and his team provide excellent after sales service!
Reviewed 13-Nov-2014
Excellent service, job well done and very competitive price, very nice and polite staff.
Reviewed 27-Oct-2014
The team at Laughton & Wallace totally transformed our bathroom. Their craftsmanship is second to none. This company will not disappoint.
Reviewed 16-Oct-2014
L&W fitted a new bathroom for my elderly mother in Clockface. They were excellent in every aspect including advice, price, speed of delivery and quick. I have very high standards and these guys met them every time.
Reviewed 07-Oct-2014
We have had numerous bathroom schemes installed by L & W over the last 20 years and they have never failed to provide a top class service.
The latest was a refurbishment of a downstairs toilet - not the biggest but arguably the most difficult job.
From the initial service provided by Ian through Helen in the office and the work undertaken by Andy,George and Andy - the job proceeded like a dream.
We are delighted with the outcome and would recommend this company to anyone.
Heres to another 20 years of brilliant work.
Reviewed 31-Aug-2014
This company excel in all that they do. How can you improve on that.
Reviewed 15-May-2014
We are delighted with our new bathroom!! The professionalism courtesy and efficiency were beyond my expectations. The quality of the bathroom suite, fixtures and fittings, accessories and workmanship is excellent, and I can't fault it. During the rip out, it was discovered that the bathroom window frame was rotten, and L&W even managed to replace that within the timescale and at a very reasonable cost.
The whole job was priced very competitively, and I consider it excellent value for money. I am very glad that I went to Laughton & Wallace. I would recommend them very highly, there is a lot to be said for peace of mind.
Reviewed 12-Feb-2014
When I had my fitted kithen installed in 1995 by a company in Speke,Liverpool. I asked the owner of the company if he could recomend some-one to install central heating for me. He recommended Laughton and Wallace who he had used himself. In September 1996,I asked for a quote off Laughton and Wallace which I accepted and I took out a service plan which covers breakdowns. I had had a new boiler fitted by them in 2010 and I am now arranging for them to fit me a new kitchen. I recommended them to my Neighbour, who had a wetroom installed and she was very pleased with their work. I have used this company for over 17 years.They have done other plumbing jobs for me over the years which I have been very satsfied with. Whenever I have called them out they have never let me down. I can only say through experience that this company has been the most reliable, honest and trustworthy company. I value aftercare which they have given me.
