Comments from consumers who have used this trader
Reviewed 15-Jun-2024
Matthew provides an excellent service from start to finish. When he came to assess the job he explained very clearly what he intended to do. He provided a timely quotation and timescale for the job. He identified some unexpected issues when the work was being undertaken and explained them clearly and gave us options of what could be done. His quality of work is first class. Both he and Andy are courteous and respectful of the properties they are working in and clean up after every day's work. I would recommend Matthew to anyone needing some damp proof work in their house.
Reviewed 12-Jul-2023
knowledgeable advice given would recommend his service
Reviewed 17-Jun-2023
matthew is very polite and friendly,explained to me thoroughly what job needed to be done,for all i thought it may have been rising damp i was shocked to find out it was something different. Matthew is a font of knowledge in hes line of work, everyday matt and andy left the room spotless even hovering my stairs were the dust had got under the door, i am having matt back again in a few weeks to do another job,i would definitely recommend this dynamic duo to anyone
Reviewed 12-Apr-2023
Matthew initially visited my house and provided me valuable information through a diagnosis of my household damp issues. This was followed up with a detailed written report and suggested treatment plan, along with honest and fair pricing. Matthew has been very friendly and reassuring to me throughout the whole process, making sure to answer any questions I had about the treatment being carried out. From start to finish both himself and colleagues arrived at first thing for a prompt start, maintained a clear work area and gave regular updates on progress made. I simply cannot complement Matthew enough for all works completed, my first house has has become a home again and I would certainly recommend Matthew to anyone in need of an honest, local and high quality property service. Thank you so much!
Reviewed 10-Mar-2023
Matthew was hard working, knowledgeable and conscientious. He was punctual, polite and answered emails and texts quickly. His work was of the highest standard and the cost was excellent value for money. He earned every penny and he went above and beyond to match the new skirting and floorboards to our existing ones. We wouldnât hesitate to recommend his services. Very effective and efficient. We are very satisfied customers.
Reviewed 11-Dec-2022
Knowledgeable and professional service provided by an approachable individual who took time to listen to the issues and explained solutions in an easy to understand way. If you are experiencing damp-related problems and want honest advice, I would recommend contacting Matthew Rigby Property Services.
Reviewed 24-Nov-2022
Damp problem assessment.
Matthew arrived well before the agreed time.
He brought with him an array of hi-tech tools to pinpoint our problem.
He explained clearly what the issue was and the probable root cause.
He gave clear, cost effective remedial advice and also offered a follow up visit to check the problem was resolved.
A very knowledgeable and personable young man who I would highly recommend.
Reviewed 24-Nov-2022
Matthew has done work for me in the past, heâs always polite, arrives on time and is an excellent worker. There was no mess as he and his co-worker, Andy, always tidied up as they went along. Iâm very happy with all the work undertaken, and would recommend him.
Reviewed 20-Oct-2022
Issue with damp sub floor . Mathew was very professional clearly has vast knowledge in this field. Prompt attendance , reliable kept me informed polite and friendly I would definitely not hesitate to recommend this company first class service .
Reviewed 13-Oct-2022
Matthew arrived at our house with an array of technical instrumentation but did not try to "bamboozle" us. After a through review he proceded to tell us what we had been led to believe (that we had riding damp) was incorrect, and the diagnosis was condensation. This fitted much better with our own conclusions and some of the evidence (lack of decay in the skirtings for example). We agreed we could do the preparatory work ourselves which gave us a first hand opportunity to confirm that he was right as when the old plaster was removed over 95% of the brickwork was dry.
Matthew and team then took over and worked diligently installing the condensation prevention membrane, plasterboard and skimming on top. They were clean and professional throughout, even working around our installation of new sockets and services for our new wall mounted TV.
We are really pleased with the quality of Matthew's work and plan to have him back in a few weeks to fit new skirtings throughout (even though not damp, they were a patchwork quilt of sizes so we are having new). Had we opted for a "rising damp" solution the original problem would have remained unfixed and we would have spent a lot more money to boot! We have no hesitation in recommending Matthew to anyone reading this review.
Reviewed 21-Jul-2022
Exceptional service from Matthew. He is knowledgeable, very efficient and reassuring. I was very impressed overall and would highly recommend him.
Reviewed 21-May-2022
Excellent service. I have to say that the best part of the service, was the service not provided.
By that I mean that I requested an inspection in a property and then a report with the problems and an action plan.
I thought that the action plan would involve costly repairs. Mr Rigby had the honesty to explain that no repairs are needed at this stage and provided a very thorough report, using relevant instrumentation and reasoning.
Thus it was not only the service provided excellent, but he did not take advantage of the circumstances and did not advise unnecessary remedial work. Five stars
Reviewed 28-Mar-2022
Polite, efficient quality service given. Cleans up regularly and disposes of waste daily.
Would highly recommend Matthew's services to anyone.
Reviewed 04-Feb-2022
Matthew was very punctual did a very good job cleaned up as they went along, very professional and friendly I vas very pleased with the work they did would definitely recommend them.
Reviewed 03-Feb-2022
Really happy with the work Matthew did on my house. Did a great job , very tidy too. Would use him again and I'd recommend him to anyone.
Reviewed 29-Nov-2021
I had a damp proof course and plastering to the ground floor of my property. The work was completed on time, very friendly service and the property was left clean and tidy. I am extremely happy with the results.
Reviewed 24-Nov-2021
Matthew is very helpful, professional and has a lot knowledge in his line of work. He has really helped me feel less stressed and have more of an understanding as to what to do next.
If you are looking for someone to carry out your work with a professional, honest and genuine manner then I would really recommend Matthew.
He is very easy to talk to and explains things in detail to you give you a full understanding.
I am very grateful and will definitely use Matthew Rigby Property Services in future and recommend to family and friends. Many thanks, Faye.
Reviewed 19-Nov-2021
We had the whole ground floor damp proofed.
We wanted each room done separately to minimise daily disruption. Matt agreed to this and sent an itemized invoice for each room.
The work and the way it was carried out was first class. The house was left clean and tidy each day when they finished. Would definitely recommend
Reviewed 10-Oct-2021
i was really pleased with the work undertaken by Matthew. i found him to be friendly, helpful and efficient. i would absolutely use him again if needed, as well as recommending him to others.
Reviewed 04-Jul-2021
Highly recommend , from first visit from Mathew who was so professional and friendly to his finishing the job , so pleased , anyone looking to have any damp treatment done just donât look no further , Mathew and Ste are your men , canât praise them enough , thank you .
Reviewed 16-Jun-2021
Part of the kitchen was dismantled in order to locate the exact location of the problem. The problem was located and the repairs were carried out professionally and efficiently.
We are very pleased with the work he carried out. I would recommend him.
Reviewed 15-Jun-2021
Matthew professionally and effectively remedied some extensive rising damp issues for me several years ago.
I therefore had no hesitation in asking him to give me an honest assessment of whether I needed any work doing on a different part of the house.
He visited me today as promised and assured me that there was nothing to worry about. The peace of mind this has provided has been invaluable.
Reviewed 18-May-2021
Matthew came to assess a damp problem, issued a report and started the work promptly. He and Steve were always on time and worked solidly to get the job done - replastering of walls and ceiling and putting up coving (as well as insulating the walls) Matthew kept me informed of progress and developments and completed the work within the agreed time. A pleasure to have around, they tidied up along the way and protected other areas of the house. I am delighted with the standard of work and would happily recommend Matthew. Top blokes - thank you so much.
Reviewed 29-Apr-2021
The service Mastthew gave us was excelent the work he has done is first class in solving our damp and condensation problem and kept us informed on his progress Matthew arrived on time was polite and helpful and at the end of every day cleaned up we have no hesitation in recomending Matthew and we would definiItely use his service again
Reviewed 29-Apr-2021
I first contacted matt a few years ago when I noticed a large damp patch on my front wall. Matt was very professional when he came round to assess the issue and sent a report that same day with a quote. When matt completed the work he advised on further inspection a small part on the quote didn't need to be done so he charged me less. I was very happy with this as I wouldn't have noticed if this was or wasn't done. The quality of his work was to a very high standard so when I noticed a little damp in the porch a couple of months ago I quickly called Matt. Matt completed the work for me again and fitted a new skirting board and made the wall look nice and new. I hope I don't have any more damp issues but I would highly recommend Matt to others.
Reviewed 30-Mar-2021
Matthew is a lovely young man and he was reliable, trustworthy and professional. He did a fabulous job and I would thoroughly recommend him. Thank You Matthew
Reviewed 20-Mar-2021
Weâve used Matthew several times and heâs always been fantastic. Punctual, highly knowledgeable, fair prices, and does a great job. Does what he says heâll do, when he says he will. Weâre really pleased with the work weâve had done, and wouldnât hesitate to recommend Matthew Rigby. Great lad too!
Reviewed 25-Feb-2021
Matthew turned up when he said he would was very knowledgeable about the work we needed doing. Everything was left neat and tidy after the work. Both Matthew and Steve were very polite and friendly. Will certainly recommend and will use Matthew again when we need any further work. First class work carried out and a happy customer. Have already recommended Matthew to friends who I know will also be happy with his work
Reviewed 01-Dec-2020
Thorough survey of my house, helped to put our mind ease. Turned up on time and was extremely professional and knowledgeable. I would highly recommend
Reviewed 23-Oct-2020
Great communication, clean and tidy workers, turned up on time, overall excellent job. Highly recommended to others
Reviewed 03-Sep-2020
Matthews workmanship was absolutely top class. Pleasure to have in my home. I would strongly recommend him to anyone.
Reviewed 24-Jul-2020
Excellent service, job done as required and no issue adding an extra little job whilst on the premises. Timely, very tidy, courteous workers who explained in details what they were doing, provided good advice to avoid future issues.
Reviewed 10-Jul-2020
Great communication during lockdown. Professional, friendly and great service. Quality of work and attention to detail excellent . Would recommend to friends and family.
Reviewed 29-May-2020
Matthew and his work colleague Steve were here from May 25th-May 29th. We had an extensive amount of rot in our kitchen after a leak. Their workmanship was of an extremely high standard and they communicated with us throughout the entire project consulting us about what work needed to be done. They were polite and friendly and the standard of their work was excellent. We would without any doubt recommend them and have already asked them to look at a small job that we also need doing. They have also put our old units back in the kitchen (that were relatively new) without a mark on them. An excellent job - thank you!
Reviewed 12-Feb-2020
Damp proofing / damp control in kitchen.
Extremely happy with the advice and recommendation given. Work carried out in a very timely and efficient manner. Customer service and quality of work was excellent. Very professional.
Reviewed 22-Jan-2020
From estimate and report to finishing job
A first clas service. Cannot fault workmanship and proffesionalsm. Would recommend Matthew 's expertise without hesitation
Reviewed 20-Jan-2020
Matthew and his colleague did a fantastic job plastering several rooms in my house. They did dining room, kitchen, hall, landing and stairs. They were professional at all times, three of them came to do the work and they were a pleasure to have in my house; polite and courteous. The work was completed to a high standard, in good time, and the mess made was minimal. This is the second job Matthew has done for me and I will be contacting him for any future work. I would highly recommend him.
Reviewed 30-Dec-2019
Matthew came to look at a potential damp problem at my home. He didn't charge to come out. He spent fifteen minutes looking at the property before concluding that there was not sufficient damp to warrant work being carried out and that the issue was minor. It was fantastic not the have someone trying to sell me something that I don't need. A real breathe of fresh air!
Reviewed 17-Oct-2019
Matthew carried out damp proofiing work at our home. We found him to be exactly as he advertises, Reliable and Friendly. He carried out the work within the stated timeframe and did a very good job of tidying up when the work was finished.
We were recommended to Matthew and would have no hesitation in recommending him to others.
Reviewed 20-Sep-2019
He has done an earlier job of great quality and this job is of the quality I would expect from him. Also his right hand man Steve is top class.
Reviewed 20-Sep-2019
Always on time, good workers seemed to take pride in their work all round good service.
Reviewed 05-Sep-2019
Very professional, friendly and reasonably priced. Would 100% recommend Matthew to anyone!
Reviewed 23-Aug-2019
Always on time, good workers seemed to take pride in their work all round good service
Reviewed 20-Aug-2019
An excellent and professional job from quote to completion.The survey and analysis of the work required to address our problem with damp was authoritative and gave us confidence to proceed with the work.Matthew and his team (Steve and Brian) were punctual, polite, pleasant, good humoured and hard working. The job was completed on time and we were delighted with the plastering and all aspects of the work done.
Reviewed 13-Aug-2019
Matthew was very friendly, reliable and professional. Everything he said he would do he did and on time. The work he completed was great and i would have no hesitation using his company again.
Reviewed 07-Aug-2019
I had a small damp issue that needed repairing, Matthew sorted this issue, overall in my opinion he went the extra mile to ensure that i was satisfied with the outcome,he was very tidy and left no mess at all when he left.
He needed to call back and did this promptly and dealt with the issue.
I would be more than happy to recommend his services.
Reviewed 23-Jul-2019
Matthew Rigby Properties completed the damp proof repairs and replacing window and door lintols to a very high standard.
They supplied detailed competative written quotes for both jobs, were punctual, friendly and discussed what was required before starting the work. I would not hesitate to recommend Matthew Rigby Properties to anyone who needed damp proof repairs.
Reviewed 20-Jun-2019
Matthew arrived promptly at the time specified. Completed the work efficiently and to a perfect standard, was happy to help and gave great advice on another issue we had. Would 100% recommend and will be getting Matthew back for more work.
Reviewed 07-Jun-2019
Matthew arrived on time each time he visited, completed the work on time and cleaned up after himself and his colleague. The work looks neat and tidy and Matthew even came back a few days later to resolve a separate smaller issue I had mentioned, at no extra cost. I am even considering using him for other work on my home.
Reviewed 05-Jun-2019
Damp proofing in front door porch and inner hallway wall.
Reviewed 07-Feb-2019
All work completed as specified in a timely manner. All rubbish disposed of and 8 months on no issues. Very happy with the work that was done.
Reviewed 01-Feb-2019
I WAS VERY SATISFIED WITH MATTHEW'S WORK AND ALSO THE GUARANTEE OF COMPLETE AFTERCARE FOR ANY ISSUES THAT MAY OCCUR. I WOULD CERTAINLY RECOMMEND MATTHEW FOR DAMP PROOF WORK
Reviewed 24-Jan-2019
clean and tidy excellent job turned up when they said they would really pleased with the standered of finished job.
Reviewed 24-Jan-2019
clean and tidy excellent job turned up when they said they would really pleased with the standered of finished job.
Reviewed 24-Jan-2019
Friendly and efficient service
