Comments from consumers who have used this trader
Reviewed 15-Nov-2024
We had a new boiler fitted and our old boiler removed along with the gas fire. We had two new radiators fitted. Some old pipes which were causing a leak were removed and new pipes connecting up to our new shower fitted. Two days work and we are buzzing to have heating again in the house! The lads were great! Highly recommend!
Reviewed 17-Sep-2024
My wife came home late Friday afternoon around 6pm to find water coming through the kitchen ceiling. I advised her to turn off the stopcock (I work away) and called Sure Fire Heating. They were with my wife within 30 minutes, quickly found out where the leak and coming from repaired the problem.
Amazing service, prompt, friendly I cannot recommend them highly enough. 10 out of 10.
Reviewed 11-Jul-2024
Boiler annual service. But everything from them has been good, for at least 6 years.
Reviewed 09-Jul-2024
Very good service from initial contact up to job completion
Reviewed 21-Jun-2024
Toilet at a rental property was repaired promptly and efficiently
Reviewed 20-Jun-2024
Service fantastic.
On time did the job very professional.
Reviewed 29-May-2024
First class, professional, friendly service from beginning to end. Highly recommended.
Reviewed 24-May-2024
Polite efficient helpful excellent standard of work,
Reviewed 20-May-2024
Came on sort notice. Friendly good service. Very efficient and certainly would recommend.
Reviewed 10-May-2024
Callum and Apprentice did an amazing job fitting and installing my new Baxi boiler. They were both very hardworking, professional. They were prompt, arrived on time and cleared away after the job was finished. I would recommend these guys they are very good at their job! Thank you!
Reviewed 10-Apr-2024
Whether it be a full bathroom rip out and fit out, service on boiler, gas safety certificates or a leaking tap, Steve and the lads are always super efficient, quick to respond and tidy
Reviewed 05-Jun-2023
Leaking bathroom toilet. SureFire came out Monday morning, repaired quickly and efficiently. Extremely friendly workmen.
Cannot praise highly enough for the work they do.
Reviewed 23-May-2023
Trading standards enquiry - caller rang up to ask for a plumber and was given a few numbers and she rang Sure Fire heating and she couldn't be happier, they have been and fixed her leaky shower within 2 weeks, she is 94yrs of age and other plumbers have told her she needed a whole new bathroom suite but this gentleman didn't push her to go for a new bathroom suite he just fixed the shower as she wanted and she said he was a lovely, polite young man
Reviewed 09-Dec-2021
I first used Sure Fire a few years ago when they fitted a new boiler and have always found them to be very helpful and reliable. On this occasion I needed a small plumbing job doing so contacted them. They came out straight away and sorted it. Excellent service by a friendly team.
Reviewed 13-Oct-2021
I called Surefire as the connector on the mains inlet had burst and flooded the kitchen. They came out that same morning and quickly fixed the problem at a very reasonable cost.
Reviewed 06-Mar-2021
First Class! Our very old CH boiler failed on 05 March and after calling Sure Fire Heating & Maintenance Ltd on Friday afternoon, Steve came to the house before 9.00 next day (Saturday). he was pessimistic at first sight, but never-the-less he stripped down the heating unit, cleaned up soot, checked the burners and re-assembled and, we were lucky, it was working perfectly again.
Very grateful for Steve's speedy response to our call out at the weekend and the very efficient manner in dealing with the problem.
Would not hesitate to use Sure Fire Heating & Maintenance Ltd again.
Reviewed 14-Nov-2020
Excellent service replaced a faulty item with no quibbles. Would use this company again. Have recommended to friends and family.
Reviewed 31-Jan-2020
Immediate response to my call. Sean was here within the hour. He was fantastic, found the problem and dealt with it in no time at all. He went above and beyond what I expected. He is a great asset to his firm. I will certainly use this firm again and would recommend to my friends. The cost was very fair too.
Reviewed 18-Jan-2020
The service from Sure Fire was excellent. This including ease of contact. Initial quote for the work and getting back to us promptly. Completed the work when they said they would. Attended on time and had all the parts needed. Subsequently one of the parts failed but they came out the day we rang them and replaced and fitted a new part no problem. So glad we now have a reliable plumber in our telephone book. Would highly recommend this firm
Reviewed 28-Apr-2018
Extremely pleased with service provided. I had to turn off water to stop a significant leak from the boiler. Would have been without water and heating all weekend without assistance to resolve the issue. Engineer turned up within 20 minutes of my call on a Saturday morning, to put a temporary fix in place so that I had cold water supply and heating over the weekend.
Reviewed 11-Nov-2017
Had a problem with our Combination boiler and contacted Surefire for help. We found the them to be extremely helpful over the phone and gave some good advice to help us get our system up and running in no time.
Reviewed 26-Oct-2017
Gas was letting by on boiler. Phoned them they came out ordered part and fitted it. Punctual, on time, and polite. These men donât rip you off and do a fantastic job. Highly recommend would not use anyone else now. Fantastic and good job thanks lads!
Reviewed 19-Mar-2016
Friendly,fast,clean and efficient service excellent customer service and value for money,would definitely recommend
Reviewed 08-Jan-2016
Their service has been beyond excellent. I called up as my elderly aunt was without heating following a boiler failure.
Despite it being just before Christmas they got me a quote same day and two days later replaced her heating system IN JUST ONE MORNING.
I can't praise them enough. They pulled out all the stops when they realised it was for an elderly lady in winter.
Matt Roxburgh
Reviewed 08-Dec-2015
Fast response to initial call. Polite engineer who explained the problem and carried out the repairs quickly leaving no mess. Would definately recommend this company.
Reviewed 08-Jun-2015
Work was excellent. Very fast service. Men superb workers.
Very good.
Reviewed 08-Jun-2015
First class.
Reviewed 08-Jun-2015
Used for many years. Great service, prompt, efficient.
Good idea.
Reviewed 08-Jun-2015
Friendly, fast, efficient service everytime. Excellent customer service.
Use Trader Register to confirm traders.
Reviewed 11-Dec-2014
We own a rental property in Newton.le.w and have used the company a couple of times before. Last Sunday we were contacted by the tenants to report a fault with the heating boiler. We phoned Steve & he called the next morning to say the boiler needed replacing . He provided us with a quote & installed the new boiler on the next day. Where could you find better reliable service? Job done - the tenants don't know how lucky they are!
Reviewed 03-Sep-2014
Excellent manner with elderley parent. Courteous and efficient.
Useful, reassuring.
Reviewed 11-Aug-2014
I was very pleased at quick response to request. Polite and helpful plumbers.
I was very pleased to have a Trader through St Helens Council.
Reviewed 01-Aug-2014
Initial visit on the same morning as my request, ie Thursday, the work was carried out on Monday. The work was satisfactory but over expensive; I blame myself for not getting more quotes.
Reviewed 21-Jul-2014
Was well mannered and worked with confidence and quickly. Excellent! Checked everything working leaving.
An excellent safety scheme especially for people who may forget to turn gas or switches off.
Reviewed 06-Nov-2013
This feedback is given by Age UK on behalf of a client who asked for help finding a central heating maintainer. The client is 89 years old and wanted to find a company he could trust. Age UK pointed him to the Trading Standards consumer line and he used Sure Fire Heating. The client has asked me to pass on his grateful thanks. The service was "A1" and highly recommended. The price was competitive and the service was very good. They were clean and careful.
Reviewed 01-Nov-2013
Clean and tidy. Quick anjd efficient.
Reviewed 01-Nov-2013
Very competent and friendly and polite. Quick and efficient . Thank you.
Reviewed 31-Oct-2013
Highly recommended and very trustworthy.
Reviewed 09-Oct-2013
Well mannered and pleasant. Worked non-stop.
Reviewed 09-Oct-2013
Excellent in every way. Job done quickly and efficiently.
Reviewed 09-Oct-2013
Good friendly service. Explained things clearly. Knew their stuff.
Reviewed 25-Sep-2013
New bolier fitted. rang to get quote, came out same day, best quote. able to fit within a few days of confirmation. excellent communication. Very efficient,polite and informative workers. brought own hoover! lovely quick clean job. would recommend highly.
Reviewed 09-Sep-2013
Very quick to respond to initial call.
Reviewed 09-Sep-2013
Very good and helpful.
Reviewed 09-Sep-2013
Really good service. Quick, polite and well explained.
Reviewed 06-Sep-2013
Pre installation Ste gave advice, outlined what work would be undertaken and the cost. He was always contactable either by phone or e mail and rang back promptly if I couldn't get hold of him immediately. A full installation took 3 days to complete and a team of polite and pleasant workmen turned up every day on time and worked without a break to get the job completed on schedule. The work completed was of a high standard and all my carpets were covered up and what little mess was made was cleaned up at the end of the day. Once the higher spec central heating system was up and running the higher pressure caused a leak from our bathroom sink. Water came through the kitchen ceiling and caused damage. Ste sorted the problem immediately. Downside: A bedroom radiator valve was left open when the system was turned on which caused a leak which came through the living room ceiling which was sorted straight away.
Reviewed 12-Aug-2013
Had work done in last few months, all good, clean reliable work. Will use again.
Reviewed 12-Aug-2013
Excellent. Thank you.
Reviewed 09-Aug-2013
Quick to respond to problem.
Reviewed 06-Aug-2013
Lads who did the job were excellent.
Good job done
Reviewed 13-Jun-2013
Superb quick efficient installation and good price.
Reviewed 13-Jun-2013
Worked very well, didn't stop for a cup of tea! Would definitely recommend.
Reviewed 12-Jun-2013
Very good.
Reviewed 12-Jun-2013
Top job. Qucik and clean.
Reviewed 12-Jun-2013
The workmanship and attention given to the job was second to none. Would be more than happy to recommend and use again.
Reviewed 12-Jun-2013
Work carried out to excellent standard. Tradesmen efficient, polite, very professional. Would recommend highly.
Reviewed 12-Jun-2013
On time, work excellent. Would recommend.
Reviewed 12-Jun-2013
very good. Best lads. Good work.
Reviewed 12-Jun-2013
Highly recommend, very polite and professional. Excellent job. Nothing too much trouble.
Reviewed 16-May-2013
Quick reliable service.
Reviewed 16-May-2013
Cleaned up, worked well, polite. Fab time keeping, job well done.
Reviewed 26-Apr-2013
Arrived on time. Completed work. Good customer service. Would recommend service.
Reviewed 26-Apr-2013
Very good. 2 good workers.
Reviewed 23-Apr-2013
The traders were clean and tidy and polite. Nothing bad to say.
Reviewed 04-Apr-2013
Would recommend to a friend. Everything put back to it's original state. Excellent.
Reviewed 04-Apr-2013
Good service all round. Job completed very quickly.
Reviewed 28-Mar-2013
I was very pleased with the service it was excellent.
Reviewed 28-Mar-2013
Very well mannered and very clean. Came on time and finished on time.
Reviewed 28-Mar-2013
Very pleasant and careful workers.
Reviewed 20-Mar-2013
Polite, cheerful, tidy. Good work.
Reviewed 20-Mar-2013
Considerate workers. Everything explained well. Would certainly recommend.
Reviewed 08-Mar-2013
Was very prompt and very pleasant
Reviewed 04-Mar-2013
Very pleased with lads and work done.
Reviewed 04-Mar-2013
Would not hesitate to recommend them. Will use again when needed.
An excellent system to give peace of mind.
Reviewed 22-Feb-2013
Good set of lads. Excellent work - left clean and tidy. Well done.
Reviewed 22-Feb-2013
Excellent work. Great workers.
Reviewed 11-Feb-2013
Excellent service throughout. Would definitely recommend workmen.
Reviewed 05-Feb-2013
There are two young men on this team Callum and Sean. They are such good working lads with good working ethics and a friendly and understanding attitude. I was very impressed with them.
Reviewed 27-Dec-2012
Very efficient in all dealings -workers cautious and professional - very happy that I come by this company
Reviewed 20-Dec-2012
Prompt service, hard working, respectful engineers, no mess left (no tea breaks) just worked quietly and efficiently - great service, all clearly explained in 'plain english'.
Trader recommended to me by Age Concern - I am really pleased.
Reviewed 18-Dec-2012
Friendly fitters would recommend.
Reviewed 18-Dec-2012
Quick and efficient. Friendly and polite
Reviewed 18-Dec-2012
Very good service. Ten out of ten.
Reviewed 14-Nov-2012
Came out immediately and problem with boiler resolved.
Would highly recommend.
Reviewed 14-Nov-2012
Prompt, efficient and accommodating good service.
Reviewed 12-Sep-2012
I cannot speak more highly of this company and the gents who completed the work. I contacted SFH through this website in order to assess my boiler situation and provide a quote. British Gas had condemned my boiler and quoted nearly ã3k for a replacement and all associated work. Ste came to assess the boiler the same day I called and noted all the defects and problems that the British Gas engineer had. The work was done in a few hours just a few days later. The lads worked quickly and efficiently and were extremely tidy. All done at a fraction of the original quote from British Gas. Very very pleased and would recommend the firm to anyone(And I now have hot water again!!).
Reviewed 26-Mar-2012
Very Happy with service.
Reviewed 16-Mar-2012
Two very pleasant and polite young men.
Reviewed 16-Mar-2012
Really pleased with helpfulness and attitude of workmen. Thank you.
Reviewed 13-Mar-2012
Good lads
Reviewed 15-Dec-2011
Excellent job, would recommend, clean & tidy, very friendly workforce.
Reviewed 13-Dec-2011
Very quick and clean. Would recommend anytime.
Reviewed 05-Dec-2011
Excellent workmanship, very pleased.
Reviewed 01-Nov-2011
SFH Maintenance Ltd, their work was very efficient & orderly. I was very satisfied overall and would recommend them for future clients.
Reviewed 01-Nov-2011
The men doing the work were pleasant, quick and very good.
Reviewed 01-Nov-2011
Excellent service
Reviewed 25-Oct-2011
Excellent.
Work done entirely to my satisfaction.
Reviewed 14-Oct-2011
Very Good (should be in second row for Saints). Good Lad.
Reviewed 04-Oct-2011
Quick, courteous and price was reasonable.
Reviewed 04-Oct-2011
I have used SFH several times before and have always found them very professional, caring and helpful.
Reviewed 03-Oct-2011
I have been using this trader for at least 15 - 20 years & they are efficient, friendly & reliable & wouldn't use anyone else
Reviewed 20-Sep-2011
Trader worked very hard. Well done.
