Business Approval aims to create an ethical trading community where consumers and businesses can trust each other.
Business Approval promotes high quality service and business support to honest, reputable and trustworthy business.
We aim to develop trust, integrity and transparency in the marketplace, supporting the fundamental values for a fairer trading environment.
We aim to develop, promote and deliver the highest standards of customer service.
We aim to provide a comprehensive source of reputable businesses delivering quality goods and services to consumers.
Our mission is to promote and advance a fairer trading environment; to stimulate consumer confidence.
We aim to achieve this mission by: –
- working with local authority Trading Standards Services;
- setting high standards of compliance and customer services for businesses that establishes trust and confidence;
- ensuring that these high standards are maintained;
- creating a community of trustworthy businesses and promoting the benefits of using the Business Approval Register to find a reputable business;
- supporting continuous improvement;
- celebrating business success and
- condemning unsatifactory business and customer behaviour.